FAQ’s

Yes we deliver and collect via courier service anywhere in Switzerland, for an additional fee

Yes absolutely you can collect and drop at our offices.

Yes we do, one or several of our trained stylists can set up and breakdown the linen hired for your event at an additional charge, billed on a per hour basis plus travel costs.

The standard hiring period is for 3 days which includes 1 day prior for function set up, the actual function day and one day post the function for breakdown purposes.

Returns need to made on third day or the following Monday if falls on a Sunday.

Items can be hired for additional days charged at 50% a per day rate.

The standard hiring period is for 3 days applied ( Setup, Event day, Breakdown ) every additional day is billed at 50% of the daily rate.

Note: Items must be booked out in advance for scheduling purposes otherwise the items will be classified as a late return and penalties will apply.

Yes absolutely, all custom orders for specific colours, fabrics, sizes or products are welcomed, if you need it we can find it. Please EMAIL us

We are primarily a hire and rental specialist company however if you would like to purchase any item please feel free to EMAIL or fill in our contact form on this page.

All items listed under Accessories are sale items only.

Discounts and rebates are offered but based on your CHF volume of purchases in a 12 month period

Discounts and rebates are also available if a contract is signed with Tablecloth Hire

Yes for every referral which leads to a confirmed and fully paid order a referral commission will be given.

Please see our section on referral coupons.

Cash on collection

Electronic funds transfer

ESR orange payment slips

Account (Payment is due 30 days after date of invoice)

A 20% surcharge is placed on the total value of all orders placed less that 48 hours before dispatch and higher courier charges may apply.

If you cancel your order 14 days prior to the hiring period a 50% cancellation fee will be charged

If you cancel your order 7 days prior to the hiring period a 75% cancellation fee will be charged

If you cancel your order 2 days prior to the hiring period a 100% cancellation fee will be charged

All items should be checked on setup day and if any damage is noted please EMAIL a picture of the damage to us.

Damages noted after setup will be deemed to have been caused whilst in your care.

If damages are incurred you will be notified by email on receipt of your returned goods and replacement costs will be billed

Examples of damages are excessive candle wax, burn marks, irremovable stains and tears

In some instances only a cleaning fee may apply in order to remove difficult stains and wax, notification will only be on return from laundry.

We insure all items in our possession, once the item has been signed for by the client we no longer accept any responsibility for loss or damages and full replacement costs will be billed for any lost or stolen items

For all part time or full time job enquiries please EMAIL us

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